Política de reembolso

1. Return Eligibility

You may request a return or exchange if all of the following conditions are met:

• The item is returned within 30 days of delivery

• The item is unused, unworn, unwashed, and in its original condition

• All original tags, labels, and packaging are intact

• The item is free from stains, odours, damage, or alterations

For hygiene and quality reasons, items that do not meet these conditions cannot be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Items marked as Final Sale or Clearance

• Items showing signs of wear, damage, or use

• Items returned without original tags or packaging

• Items damaged due to improper care or misuse

3. How to Start a Return

To request a return or exchange:

1. Email us at support@avantiemperior.com

2. Include:

   • Your order number

   • The item(s) you wish to return

   • The reason for the return

3. Our support team will respond within 1-2 business days with return instructions.

⚠️ Returns sent without prior approval may not be accepted.

4. Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or incorrect

• We recommend using a trackable shipping service, as Avanti Emperior is not responsible for lost or delayed returns

• Original shipping fees are non-refundable

5. Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection

• Approved refunds are processed back to the original payment method

• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Refunds are issued only after the returned item passes inspection.

6. Exchanges

If you would like to exchange an item (for a different size or colour):

• Exchanges are subject to stock availability

• If the requested item is unavailable, a refund or store credit will be offered

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Provide clear photos of the item and packaging

We will arrange a replacement or refund at no additional cost.

8. Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again

2. Contact your card provider or bank

3. If the issue persists, email us at support@avantiemperior.com

9. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

Email: support@avantiemperior.com
Brand: Avanti Emperior

Our Commitment

We believe trust is built through transparency. This policy is designed to be fair, clear, and respectful to both our customers and our brand standards.

Thank you for choosing Avanti Emperior —
Designed for Those Who Lead.